We want you to be happy with your Perigrine purchase. If you receive a product that is damaged, defective, incorrect, or does not meet the applicable return requirements, you may request a return within 3 working days of receiving your order.
To request a return, please contact our customer support within the specified time and provide your order details along with clear pictures or videos of the product where applicable.
Products must be returned in their original condition, unused, unwashed, and with all original tags and packaging intact. Products that show signs of use, washing, damage, or alteration may not be eligible for return.
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your return.
If your return is approved, the applicable refund or replacement will be processed according to the circumstances of the order.
Shipping or delivery charges may be non-refundable unless the return is due to an incorrect, damaged, or defective product sent by Perigrine.
CANCELLATION POLICY
Orders may be cancelled before they are dispatched. Once an order has been shipped, cancellation may no longer be possible.
Please contact our customer support as soon as possible if you wish to cancel your order.
SHIPPING POLICY
Orders are processed and dispatched according to product availability and our current delivery schedule.
Delivery times may vary depending on the customer’s location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
Customers are responsible for providing complete and accurate delivery information. Perigrine is not responsible for delays caused by incorrect or incomplete information provided by the customer.
